Frequently Asked Questions

What payment methods do you accept?

We accept major credit cards and PayPal for your convenience.

What is your shipping policy?

Products will usually ship out within 3 to 5 business days from the date of purchase.

How do I track my order?

Once your order has been shipped, we will provide you with a tracking number to monitor the delivery status.

What is your return/exchange policy?

All returns require prior authorization from us. To obtain authorization, please contact our customer support team. The buyer will be responsible for the return shipping costs and may be subject to a 25% restocking fee if the reason for the return is not due to our fault. A refund will be issued to your original form of payment upon receiving the item back.

How do I order replacement parts?

If you require replacement parts for your product, you have two options:

1. You can directly contact the manufacturer using the contact information provided in the assembly instructions.
2. Alternatively, you can contact our customer support team and let us know which replacement parts you need to order.

Do you offer price matching?

We do not offer price matching at this time.